Solutions

ManageContacts has been designed specifically for the Mortgage professional – we know your business and can help you improve your processes to ensure you are maximizing your loan volume. By leveraging every opportunity, you will deliver superior customer service and relevant communications to your clients and business partners.

MortgageCompass - Lead Management Made Simple
In the real estate market it does not matter if you are upswing or downturn, generating and qualifying leads (whether generated by referrals or your marketing efforts) is the lifeblood of your business. Unfortunately, many Loan Originators are simply too busy to give lead conversion the attention it deserves. In an effort to unburden loan officers from the day-to-day task of managing leads, ManageContacts has developed MortgageCompass a completely automated lead management solution designed specifically to move leads through your process to becoming a pre-approved prospect.

MortgageCompass is a series of communications that are sent to a lead beginning at the moment they are entered into your ManageContacts system – without you or your loan officers doing a thing. Each message is especially designed to move a prospect to the next step in the mortgage process and address common objections along the way.

The e-mail series begins with a welcome e-mail designed to acknowledge the leads interest in your company and your desire to assist them with their home financing needs. The communication stream continues with messages designed to encourage them to get pre-approved and explains all the benefits while tackling the tough issues like shopping around your mortgage and identifying the credit repair. The marketing communications featured with MortgageCompass include:

  1. Welcome E-Mail
  2. Invitation to Get Pre-Approved
  3. Shopping Around Your Mortgage
  4. Pre-Approval Reminder
  5. Tips for a Smooth Loan Approval
  6. Closing Costs Discount Coupon
  7. Credit Scoring & Credit Repair
  8. Pre-Approval Reminder
  9. A PMI Primer
  10. Choosing a Real Estate Agent
All of the communications are designed with a customer-centric focus – to ensure they never feel lost in the mortgage process. The messages are specially crafted to increase their comfort level with your company and help them understand that you will always look out for their best interests.

The ultimate result from your subscription to MortgageCompass will be an increase in the percentage of leads you convert to closed loans.


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MortgageConnect - Follow-Up Marketing Made Simple
Many of us have heard the old business adage that the best source of new customers is your old customers – and this statement can be no more accurate than in the mortgage business. Despite its importance, however, many Loan Originators are simply too busy to give past clients the attention they deserve.

In an effort to unburden loan officers from the day-to-day task of staying in touch with past clients, ManageContacts has developed MortgageConnect a completely automated marketing solution designed specifically to keep your company top of mind with past clients as new financing needs arise for them, their friends, families and co-workers.

MortgageConnect is a series of communications that are sent to a client at the moment they close on their first loan with you – without you or your loan officers lifting a finger. Each message is especially designed to stay connected with your clients as they move into their new home and as their financial needs change and evolve.

The e-mail series begins with a congratulatory e-mail designed to acknowledge your mutual efforts to bring their loan to a successful close. The communication stream continues with a New Home Coupon message filled with special offers from home improvement and home decorating retailers. All the messages encourage your clients to stay connected with your company as you remind them of the benefits of doing that. The marketing communications featured with MortgageConnect include:

  1. Congratulations on Closing
  2. New Home Coupon Pack
  3. Update Your Address
  4. New Home Tips
  5. Testimonial Request
  6. CFP Referral
  7. 3-Month Cross Sell
  8. Estate Planning Attorney Referral
  9. 6-Month Cross Sell
  10. Annual Mortgage Review
All of the communications are designed with a customer-centric focus – to ensure they understand you value your relationship with them. The messages are specially crafted and timed to coincide with key milestones in your financial relationship with your past clients.

The ultimate result from your subscription to MortgageConnect will be an increase in follow-on business from your past clients and more referrals.

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More Information

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If you have any comments or questions about our offerings, please contact us using our online form or at info@managecontacts.com.



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